Our pieces generally run true to size, but fits can vary slightly. This applies to kids and baby sizing too, so we recommend checking the product descriptions for style-specific notes. For extra guidance, follow us on IG @shiki for real-life fit guides!

Good things deserve good care.Wash cold. Dry flat. Skip the drama (aka harsh chemicals).Use something gentle and let your SHIKI stay soft, bright, and ready for whatever the day brings.

Our products are built with durability and craftsmanship, designed to last you from season to season. We created these pieces with effortlessness in mind - perfect for hectic mornings withtoddlers and kids. Special attention was given to ensure hoods fit easily over baby and toddler heads without the fuss and shorts designed separately for easy diaper change and potty breaks.Premium fabric blends only, for all our pieces - gentle enough for even the softest skin.

Please visit our Returns Portal to submit any returns or exchanges. Returns +exchanges are accepted within 14 days of delivery.

We offer domestic and international shipping! If you’re ordering from outside the U.S., just a heads-up: your package will ship from the United States, and any duties, taxes, or import fees will be your responsibility.

Shipping’s a flat $10 — or free when you spend $250+! International shipping is calculated at checkout and doesn’t qualify for free shipping.

We start prepping your order the second it hits our system. Please allow 5–7 business days for processing before it ships out. Rare delays (like weather or holidays) are out of our hands — but we’ll always do our best to keep things moving.